H&m

Q1: What can I buy with H&M Credits?

A: H&M Credits can be used for in-store purchases including clothing, shoes, accessories, activewear, kids’ fashion, home products, and more. Seasonal collections and collaborations are also included.

Q2: Are H&M Credits redeemable at all locations?

A: Yes, H&M Credits are redeemable at most participating H&M stores across the U.S. We recommend checking with your local store before purchase.

Q3: Do H&M Credits expire?

A: No, H&M Credits purchased through OnestPay do not expire, unless otherwise noted in a limited-time promotional offer. Please review offer details for any exceptions.

Q4: Can I use H&M Credits for online orders?

A: Yes, H&M Credits can be used for purchases made directly on hm.com or through the H&M mobile app.

Q5: Are H&M Credits valid at franchise or international locations?

A: H&M Credits are valid at most corporate-owned U.S. stores and online. For international stores, acceptance may vary, so it’s best to confirm before shopping.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, H&M Credits are not tied to a specific location and can be used nationwide at participating H&M stores and online.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase required unless specified in a promotional campaign.

Q8: Can I link H&M Credits to my H&M Member account?

A: Currently, credits must be redeemed via OnestPay or at checkout using your OnestPay QR or redemption code. They cannot be direc...