Macy's

Q1: What can I buy with Macy’s Credits?

A: Macy’s Credits can be used for in-store and online purchases including apparel, shoes, handbags, beauty products, jewelry, bedding, kitchenware, and more. Designer collections and clearance items are also included.

Q2: Are Macy’s Credits redeemable at all locations?

A: Yes, Macy’s Credits are redeemable at most participating Macy’s stores across the U.S. However, we recommend confirming with your local store before purchase.

Q3: Do Macy’s Credits expire?

A: No, Macy’s Credits purchased through OnestPay do not expire, unless otherwise noted in a promotional campaign. Always review details for special conditions.

Q4: Can I use Macy’s Credits for delivery or takeout orders?

A: Yes, Macy’s Credits can be used for delivery and store pickup orders placed directly through macys.com or the Macy’s app. Third-party platforms are not supported.

Q5: Are Macy’s Credits valid at franchise locations?

A: Macy’s Credits are valid only at Macy’s retail stores and online at macys.com. They are not accepted at partner outlets or third-party sellers.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, Macy’s Credits are not tied to a region and can be used nationwide at participating Macy’s stores.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase requirement unless otherwise specified in a promotional campaign.

Q8: Can I link Macy’s Credits to my Macy’s app or account?

A: Currently, Macy’s Credits must be redeemed via OnestPay or at checkout using your OnestPay QR or rede...