Puma

Q1: What can I buy with PUMA Credits?

A: PUMA Credits can be used for in-store and online purchases including athletic footwear, sports apparel, activewear, lifestyle clothing, accessories, and limited-edition collaborations.

Q2: Are PUMA Credits redeemable at all locations?

A: Yes, PUMA Credits are redeemable at most participating PUMA stores across the U.S. and online at puma.com. We recommend confirming with your local store before purchase.

Q3: Do PUMA Credits expire?

A: No, PUMA Credits purchased through OnestPay do not expire, unless otherwise mentioned in a promotional offer. Always review specific offer details for exceptions.

Q4: Can I use PUMA Credits for delivery or takeout orders?

A: Yes, PUMA Credits can be used for standard delivery and store pickup orders placed directly through puma.com or the PUMA app. Third-party resellers are not supported.

Q5: Are PUMA Credits valid at franchise locations?

A: Yes, most franchise and outlet locations accept PUMA Credits. We recommend checking with the store before purchase.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, PUMA Credits are not restricted by state and can be used nationwide at participating PUMA stores.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase required unless otherwise specified in a promotional campaign.

Q8: Can I link PUMA Credits to my PUMA app or account?

A: Currently, PUMA Credits must be redeemed via OnestPay or at checkout using your OnestPay QR or redemption code. Direct linking to the PUMA app or account is...