FAQ's
Paying with OnestPay

Frequently Asked Questions

Paying with OnestPay

Before You Pay

Where can I use OnestPay?
OnestPay is constantly adding merchants to its network. Currently we have 300+ retailers in our network where you can use OnestPay.
Can I pay online and in-store?
Yes you can pay for online purchases, in-store purchases or both. Check the store’s instructions before authorizing payment.
How do I know how much to enter?
Enter the amount you intend to pay through OnestPay after checking your checkout total. Review any minimum, maximum or amount restrictions shown in the offer.
What should I include in my checkout amount?
Use the final amount you intend to pay through OnestPay after discounts and coupons, including applicable taxes and any shipping or service charges covered by the merchant offer. Check any exclusions, purchase limits and tipping instructions before generating your code. If only part of the total will be paid through OnestPay, enter that portion.
How do I pay restaurant tips with OnestPay?
Restaurant tipping rules vary. Before generating your code, check whether the restaurant allows a tip to be paid with its merchant code. If it does, include the permitted tip in the amount you authorize. Otherwise, pay the tip separately using a payment method accepted by the restaurant. Do not assume a tip can be added to an already generated code.

Still need help?

Contact Onestpay Support and we'll help you find the right answer.