FAQ's
Wallet, Account & Security

Frequently Asked Questions

Wallet, Account & Security

Using Your Wallet

What can I see in my OnestPay wallet?
Your wallet brings together your cashback balance, linked cards and transaction information so you can review your OnestPay activity.
Do I need to load money into my wallet before shopping?
No. OnestPay does not require a prefunded spending balance. An authorized purchase is funded through your linked eligible debit card.
How can I use my cashback?
You can use your cashback to pay for your next purchase or withdraw cash balance.

Still need help?

Contact Onestpay Support and we'll help you find the right answer.